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Business Phone for Microsoft Teams

One app for chat, meetings, and calls.

Turn Microsoft Teams into your business phone system. Enterprise calling, SMS, and contact center — delivered inside the app your team already uses every day. No second softphone, no legacy PBX, no app-switching tax.

1
App for everything
Calls, chat, meetings, and SMS live inside Teams.
99.99%
Uptime SLA
Geo-redundant carrier-grade voice backbone.
100+
Countries
Local numbers and international calling from Teams.
01What's included

Microsoft Teams, upgraded into a full phone system.

  • 01Native Microsoft Teams calling via Direct Routing or Operator Connect
  • 02Make and receive calls from Teams desktop, mobile, and web — one identity everywhere
  • 03Business SMS / MMS from your main line, inside Teams
  • 04Auto attendant, IVR, ring groups, and call queues mapped to your org
  • 05Contact center for Teams: queues, SLAs, supervisor tools, and CRM screen-pops
  • 06Call recording, AI transcription, and meeting summarization
  • 07Tight integration with HubSpot, Salesforce, Dynamics, and your security stack
  • 08Number porting from any legacy PBX or carrier — keep every DID
  • 09Enterprise security: SRTP, TLS, MFA, Conditional Access, and role-based admin
02How we work

From legacy PBX to Teams-native voice — done right.

01
Design

Map call flows, licensing, and Teams policies to how your business actually answers the phone.

02
Provision

Stand up Direct Routing or Operator Connect, users, devices, and CRM integrations in parallel.

03
Port

Move your numbers into Teams with zero-downtime cutover windows scheduled around your team.

04
Support

Ongoing admin, training, and Teams voice changes included — one vendor, one throat to choke.

03FAQ

Questions, answered.

How does this work with our existing Microsoft 365 tenant?+

We plug directly into your tenant using Direct Routing or Operator Connect — no rip-and-replace. Your users keep their existing Teams identity and just gain a real phone number, calling plan, and PSTN connectivity.

Do users need a separate softphone app?+

No. That's the whole point — calls ring inside Microsoft Teams on desktop, mobile, and web. One app for chat, meetings, calling, and SMS means less training, fewer licenses, and no app-switching.

Can we keep our existing phone numbers?+

Yes — porting from any major US carrier or legacy PBX is included, with cutovers scheduled outside business hours so customers never hit a dead line.

Will it work for our contact center?+

Yes — our Teams-certified contact center adds queues, SLAs, supervisor dashboards, omnichannel, and CRM screen-pops without forcing agents out of Teams.

What about international calling and remote staff?+

Local numbers in 100+ countries, competitive international rates, and full call analytics — all governed by the same Teams policies and Conditional Access rules you already enforce.

Get started

Ready when you are.

Book a 30-minute strategy call. Walk away with a clear next step — whether you work with us or not.