Under attack? We answer in minutes.
When ransomware, business email compromise, or a breach hits, every minute matters. Our 24/7 incident response team contains the damage, evicts the threat actor, and coordinates with your cyber insurance carrier and breach counsel — so you can recover with evidence intact and a clear story for the board.
What an IR engagement looks like.
- 0124/7 emergency hotline with named, on-call responders
- 02Immediate triage, scoping, and containment of active threats
- 03Rapid EDR deployment and forensic evidence acquisition
- 04Threat actor identification, persistence removal, and eviction
- 05Coordination with your cyber insurance carrier and breach counsel
- 06Chain-of-custody evidence preservation for legal and regulatory needs
- 07Recovery, hardening, and clean-rebuild guidance
- 08Post-incident report and executive briefing with remediation roadmap
Detect. Contain. Eradicate. Recover.
Hotline call, evidence gathering, scope and impact confirmed within the first hour.
Isolate affected endpoints, revoke sessions and tokens, block the actor's access.
Remove persistence, rotate credentials, patch the entry vector, validate clean.
Restore from clean backups, monitor for re-entry, deliver the post-incident report.
Questions, answered.
Do we need to be an existing client to call?+
No. We take emergency engagements from new clients. Call the hotline and we'll have a responder on the line and a scoping call started while paperwork moves in parallel.
How does the retainer work vs. an emergency engagement?+
A retainer locks in response SLAs, pre-approved rates, and a documented runbook for your environment — so when something happens, we skip negotiation and go straight to containment. Emergency engagements are available without a retainer, but billed at on-demand rates with a longer ramp.
Will you work with our cyber insurance carrier?+
Yes. We coordinate directly with carriers and breach counsel, follow approved-panel workflows when required, and document everything to support your claim.
What if we don't have EDR or centralized logging in place?+
We deploy our EDR and forensic tooling on day one of the engagement. You get visibility we'd normally build over weeks, in hours.
How fast can you start?+
A responder is on the call in under 15 minutes, and containment actions typically begin within the first hour. The exact timeline depends on access — retainer clients move faster because we already have it.
What happens after the incident is contained?+
You get a written post-incident report, an executive briefing, and a remediation roadmap. From there, most clients move onto our managed cybersecurity program so the same thing doesn't happen twice.
Ready when you are.
Book a 30-minute strategy call. Walk away with a clear next step — whether you work with us or not.