Virgin Atlantic improves internal customer service with Power BI and PowerApps
Virgin Atlantic creates quick wins for internal #customerservice using #PowerBI to reveal previously difficult-to-access data. When it needed to empower its mobile workforce to develop business apps quickly and easily, Systems Development Manger Manuela Pichler turned to Microsoft Modern BI to deliver prompt access to data insights anytime and anywhere while improving collaboration across teams. With #Microsoft PowerApps, Manuela and her Systems Development team can now build apps in as little a
At Virgin Atlantic, Manuela Pichler and the Business Systems Development team is focused on being the world’s most-loved airline — a goal that requires creating quick wins and tactical development solutions. To achieve this goal, Manuela adopted Microsoft PowerApps to simplify and accelerate app development by connecting business data with Power BI.
Watch this video to discover what Manuela and her team are able to achieve by using Microsoft Modern BI to simplify collaboration and data sharing and get quick access to data insights anytime and anywhere. From improving customer service to ensuring safety and compliance to sparking innovation — Microsoft PowerApps and Dynamics 365 give Virgin Atlantic everything it needs to help business and field workers excel while bringing more love to the travel experience.
